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Wow Factor

Wow Factor

by | Nov 8, 2024 | Thoughts

Over the last couple of weeks here at Walnut we’ve been talking a lot about how human empathy – enhanced by science – is a route to delivering ‘aha’-type insights to clients. In my post last week, I spoke about how empathising with people enables us to...
The Empathy Advantage

The Empathy Advantage

by | Oct 24, 2024 | Thoughts

We’ve all been in insight debriefs where there is a ‘moment of magic’ or an ‘Aha moment’ – when a specific insight engages and energises the room and enables clarity for decision making. I remember with crystal clarity the moment at a workshop ten years ago when one...

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