MRS Financial Research Summit

The global response to Covid-19 has created a financial crisis leaving no individual or business untouched. It has led to a seismic shift in consumers’ attitudes, behaviours and needs as well as a change in research approaches and requirements.

In response, this year’s event will take a deep delve into consumers’ financial attitudes and behaviours gathered before and during the pandemic. How much has changed? What will future financial customer want and expect from providers? How should financial providers adapt?

Explore the latest research that is generating new understanding of different segments, revealing potential growth opportunities for financial providers and informing better engagement and communications with financial customers.

Our team will sit on a panel alongside our client, Lowell Financial, to discuss supporting vulnerable customers. Our experience on the matter is derived from our case study featuring qualitative and behavioural science techniques.